The following steps summarise how to retune your equipment:
Switch on your Freeview TV or box.
Press 'menu' on your remote control.
From the 'menu' options on screen, select the 'set up' or 'installation' menu.
Select 'first time installation' option (sometimes called 'factory reset', 'full retune' or 'default settings').
Some equipment will ask you for a code, this is usually either 0000 or 1234.
Press 'OK' if your equipment asks if you want to delete all your channels - don’t worry, this is normal.
Channels will be automatically installed.
This may take a few minutes, and your equipment may shut down and restart.
In the event you need help retuning your rental equipment, please do not hesitate to call us.
Additional Help from Freeview.co.uk
The following video has been created by Freeview.co.uk and can be viewed below.
In addition the the video below, Freeview.co.uk, also provide a series of other helpful "How to" videos that show the steps required to retune different types of equipment. You can veiw this information by visiting the following webpage: https://www.freeview.co.uk/support/living-with-freeview/retuning-videos
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Important Note
After re-tuning, you may have to reset any favourites lists and picture settings. If you retune a digital TV recorder, previously recorded programmes will be kept, but you should re-set future recordings (including 'series links') or you may lose them.