Upcoming Changes
What is freeview?
retuning your tv
 
 
Freeview channels

What is happening?

From  Wednesday 4th November September some changes will be made to freeview channels. 

The changes include both Regional and Nationwide amendments to channel numbers, however as these are all LCN changes customers will not need to retune, unless they want to update the TV guide to match the revised channel number listing

The retune will affect the following channels:

For viewers in Scotland only

Channel

Current position

New Position

BBC Four Scotland

55

24

STV+1

33

34

 

For viewers in England & Wales only

Channel

Current position

New Position

ITV+1

33

34

 

For Viewers in Northern Ireland only

Channel

Current position

New Position

UTV+1

33

34

 

Nationwide changes

Channel

Current position

New Position

ITV4

24

25

Yesterday

25

26

ITVBE

26

27

ITV2+1

27

28

E4+1

28

29

4Music

29

30

5STAR

30

31

Paramount Network

31

32

Sony Movies

32

33

Pick TV

34

35

QVC Beauty

35

36

QVC Style

36

37

DMAX

37

38

Quest Red

38

39

CBS Justice

39

40

Sony Movies Action

40

41

Food Network

41

42

HGTV

42

43

Gems TV

43

44

Channel 5+1

44

45

Film4 +1

45

46

Challenge

46

47

4Seven

47

48

Sony Channel

48

49

TJC

49

50

Sony Movies Classic

50

51

TG4

51

52

RTÉ One

52

53

RTÉ Two

53

54

5 Select

54

55

 


 For more information on when channel changes are taking place, check the latest list on the Freeview website: https://www.freeview.co.uk/help/4-nov-2020-channel-changes

 

We are here to help if you need us

If you are missing channels and are having difficulties retuning your rental equipment, please do not hesitate to contact us and we will talk you through the actions required over the phone. Our standard opening hours are 8am to 5.30pm Mondays to Fridays and 8am to 4.30pm Saturdays.  Our telephone number is: 03705 725 725*

Help is also available directly from Freeview by calling their Advice Line on: 03456 50 50 50*.  This advice line is available 9am to 6pm Mondays to Fridays and 9am to 5pm on Saturdays.  Further information is available on their website: https://www.freeview.co.uk/help/tv-changes

 

 

*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in your phone contract in the same way as 01 and 02 calls.

 

 

the simple way to enjoy digital channels

Freeview offers up a large range of subscription free digital TV channels, HD TV channels, and radio stations. Over 95% of the nation’s favorite programs are available.

Some of the amazing range of channels are listed below. Freeview are constantly rolling out new channels, so use our News page to see what's happening or visit the Freeview.co.uk website to use their coverage checker to see the channels available in your area.  To ensure that you keep up to date with the changes we recommend you retune your rental quipment on a regular basis, and if you need help doing this, we are only a phone call away!

Our current range of rental products offer built in Freeview and many of the products are HD, so you can view the FREE HD channels offered by Freeview.

 

 

freeview channels

 
don’t forget to retune

Freeview often add new channels or make changes to the channel numbers in preparation for major events, such as the Olympics.  So it is necessary to occasionally retune your Freeview equipment to ensure you can keep watching your favourite channels. In most cases retuning is straightforward and should only take a few minutes.

A full retune can be done using the remote control and on-screen menus, in most cases this is done automatically but sometimes you need to select the "retune" option from a menu.

Where we know about a channel launch or changes, we will try and add a news article so you are aware.  Normally a series of on-screen messages are displayed on your TV when you need to carry out a retune. 

At anytime, if you need help or advice about retuning your rental product, please do not hesitate to contact us.

 

 

The following steps summarise how to retune your equipment:

  • Switch on your Freeview TV or box.
  • Press 'menu' on your remote control.
  • From the 'menu' options on screen, select the 'set up' or 'installation' menu.
  • Select 'first time installation' option (sometimes called 'factory reset', 'full retune' or 'default settings').
  • Some equipment will ask you for a code, this is usually either 0000 or 1234.
  • Press 'OK' if your equipment asks if you want to delete all your channels - don’t worry, this is normal.
  • Channels will be automatically installed.
  • This may take a few minutes, and your equipment may shut down and restart.

In the event you need help retuning your rental equipment, please do not hesitate to call us.

 


Additional Help from Freeview.co.uk

The following video has been created by Freeview.co.uk and can be viewed below.

In addition the the video below, Freeview.co.uk, also provide a series of other helpful "How to" videos that show the steps required to retune different types of equipment.  You can veiw this information by visiting the following webpage: https://www.freeview.co.uk/support/living-with-freeview/retuning-videos

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Important Note

After re-tuning, you may have to reset any favourites lists and picture settings. If you retune a digital TV recorder, previously recorded programmes will be kept, but you should re-set future recordings (including 'series links') or you may lose them.
 

 
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