Payment Queries
We aim to deal with all payment queries quickly and efficiently. Whatever your query you can call us Monday to Friday from 8am to 5:30pm and Saturday from 8am to 4:30pm.
If you have a Credit / Debit Card your rental payment can be made by telephone.
Alternatively other payment options are available such as Direct Debit or the boxclever Payment Card - see below for further details.

Direct Debit
We are finding that many of our customers are switching to paying us by Direct Debit because of the following benefits:
- Flexibility - you choose the payment date that suits your budget.
- Saves Time - payments are automatically claimed monthly.
- You are protected by the Direct Debit Guarantee.
- You save time by not having to pay your rental.
Switching to Direct Debit is simple, ring us on 03705 725 725 to find out how.
In many cases we can reduce your monthly rental charge by £1 as a way of saying thank you for switching. Give us a call today and have peace of mind that you bill will be paid on time.

Boxclever Payment Card

If you prefer to make your payments by cash you can use the boxclever payment card.
The boxclever payment card can be used locally at any Post Office or PayPoint outlet.
You'll find PayPoint locations in local shops, garages and off licences, just look out for the PayPoint sign.

To make a payment just take your boxclever Payment card to any Post Office or PayPoint outlet.
When you make your payment, your card is swiped and your boxclever account will be updated. You will receive a receipt for your payment so you can keep a record.
To request a boxclever payment card or for details of your local PayPoint outlet call us Monday to Friday between 8am and 5:30pm and Saturday from 8am to 4:30pm.
You can also find details of your local PayPoint outlet by clicking here.